Privacy Policy

Last updated: October 14, 2026

AuroraSoftPlay respects your privacy. This Privacy Policy explains how information may be collected, used and protected when you visit aurorasoftplay.com, request a quotation or contact our team.

1. Information We Collect

We may collect information that you voluntarily provide, including your name, company name, email address, telephone or WhatsApp number, country, product interests, venue information, project requirements and any files or messages you submit.

We may also receive basic technical information such as browser type, device type, approximate location, referring pages, pages visited and cookie or analytics data.

2. How We Use Information

• Respond to inquiries and prepare product recommendations or quotations.
• Communicate about customization, production, shipping and after-sales support.
• Operate, secure and improve our website and services.
• Understand website usage and measure marketing performance.
• Comply with applicable legal and regulatory obligations.

3. Cookies and Analytics

Our website may use essential cookies and analytics technologies to support site functions, remember preferences and understand website performance. You can control cookies through your browser settings, although some features may not function correctly if cookies are disabled.

4. Sharing of Information

We do not sell your personal information. Information may be shared only as reasonably necessary with service providers that support website hosting, analytics, communications, payment, production or logistics, or when disclosure is required by law. These providers are expected to handle information only for the services they perform.

5. International Processing

Because we work with international customers and service providers, information may be processed or stored in countries other than your own. Where applicable, we take reasonable steps to protect information during such processing.

6. Data Retention and Security

We retain information only for as long as reasonably necessary for inquiries, business records, customer support, legal obligations and dispute resolution. We use reasonable administrative and technical safeguards, but no online transmission or storage method can be guaranteed to be completely secure.

7. Your Choices and Rights

Depending on your location, you may have rights to request access, correction or deletion of personal information, or to object to or restrict certain processing. To submit a request, contact us using the address below. We may need to verify your request.

8. Children's Privacy

Our website is intended for business buyers and is not directed to children under 13. We do not knowingly collect personal information directly from children.

9. Third-Party Links

Our website may link to third-party websites or social platforms. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

10. Policy Updates

We may update this Privacy Policy to reflect changes to our website, services or legal requirements. The revised version will be posted on this page with a new “Last updated” date.